Customer Testimonials

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Google May 16, 2024

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Google May 13, 2024

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Google May 13, 2024

Great customer service

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Google May 10, 2024

Jalen was very helpful, flexible, and responsive when coming in last minute to check out the Jeep. The "No Haggle" price was a good deal, and their dealer trade offer appraised higher than KBB, which was great. Made the experience very simple and got through the dealership in just under 3 hours, which is great compared to the normal back and forth at most places. Would definitely recommend to anyone in the area to check out if they're looking for a new car. Super happy with mine.

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Google May 4, 2024

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Google Apr 27, 2024

Went in on a rainy Sunday just to see what was on the lot. Found exactly what I had wanted 3 years prior at a Richmond Dealer, but at a lower price! Phillip Waters and Byron spent alot of time with us that day, looking at other options and patiently answering all our questions. No Hassle! We left late and called back late Monday afternoon asking them to hold the vehicle. We took delivery at our convenience on Thursday. Byron gave us a very fair price on my TradeIn. Phillip went through the entire new vehicle with us. The entire process ...

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Google Apr 22, 2024

Anthony Blackwell did so well working with me trading in my 22 Subaru wilderness was going to get the new Durango but really wanted a truck he did everything he could and got me a beautiful fire engine red warlock edition ram 1500 he was honest with me and answered all my questions helped me with a good deal didn’t force me into anything the truck sold itself to me and Anthony picked the truck up that night from his sister store and I was able to pick it up the next day had a great time with him he is ...

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Google Apr 19, 2024

Great salesperson

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Google Apr 14, 2024

Best service ever!!! Demetrius was super friendly and very helpful! Left very happy with my new vehicle!! Would recommend to anyone!!

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Google Apr 13, 2024

Excellent and professional service by Jalen, Tony, and Nick. I bought two vehicles within two weeks. They really know how to take care of their customers. Excellent job by a very professional staff. Keep up the good work!!!

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Google Apr 12, 2024

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Google Apr 8, 2024

My vehicle purchase was absolutely painless. Matt Willard was proactive and requested information to ensure a quick and easy process once there. The sales manager along with Matt went above and beyond to explain the process and work to provide us the best financing options available. I would buy a vehicle from them again without question. We love our Ram 1500 Laramie!

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Google Apr 6, 2024

I had a great experience at checkered flag Chrysler Dodge Jeep ram. I found a used jeep grand Cherokee limited. My sales person was Jalen. He was very helpful and knowledgeable about the vehicle and had everything done in a timely manner, I am very respectful.

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Google Apr 5, 2024

Amazing sales staff and management. Everything went smooth. Thanks.

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Google Apr 3, 2024

Jalen Gaither was our salesman and was the best! He showed us the vehicles we were interested in and didn’t pressure us to get a vehicle, he genuinely cared about what we were looking for and helped us get the right vehicle. We drove out in our dodge durango and completely happy with our experience. 10/10 would recommend him and the dealership.

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Google Mar 30, 2024

Demetrius and the rest of the staff here were absolutely amazing and helped throughout the whole process. They helped me get in and get out quick with great service.

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Google Mar 25, 2024

Jesse and the team in the service center looked out for me. They have my vehicle running fantastic and I promise I got the best price compared to anywhere what I would have went. Top notch work!

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Google Mar 24, 2024

Jalen is awesome - made it very easy.

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Google Mar 23, 2024

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DealerRater Mar 22, 2024

To start off… this has been the most pleasant and straightforward purchase of a car that I have had and witnessed in years! Demetrius displayed the BEST customer service and patience throughout the entire car buying process that I have ever seen. He answered our many questions from inventory, features, selection, financing, and provided the most transparency that I have ever been shown from a car salesman. Not only was Checkered Flag Jeep the best facilitator for our New car purchase but it was the best in communication and no xx antics. We visited numerous car dealerships and they gave ...

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Google Mar 20, 2024

Chelsea is awesome polite and funny. It was quickand a GREAT experience because Chelsea took care of us. She deserves a raise, at least a dollar.

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DealerRater Mar 20, 2024

I had a great experience. Asia was very nice and helpful. I test drove the car with her. She answered any questions i had and did a great job putting me in my new car!!

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Google Mar 18, 2024

To start off… this has been the most pleasant and straightforward purchase of a car that I have had and witnessed in years! Demetrius displayed the BEST customer service and patience throughout the entire car buying process that I have ever seen. He answered our many questions from inventory, features, selection, financing, and provided the most transparency that I have ever been shown from a car salesman. Not only was Checkered Flag Jeep the best facilitator for our New car purchase but it was the best in communication and no antics. We visited numerous car dealerships and they gave us ...

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Google Mar 17, 2024

Smooth transaction, Demetrius helped us out without applying pressure. He listened to what we wanted, and just wanted to help us find the car that fit our needs.

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Google Mar 16, 2024

Demetrius took care of us and did a wonderful job at accommodating us. He made the process extremely smooth for us.

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Google Mar 15, 2024

Thank you so much to Demetrius McNeill !! He was very nice , he has the best customer service skills , very nice and patient!! Thank you for the help , you are the best !

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Google Mar 12, 2024

Awesome dealership experience! Loved the ease of online loan approval, and shopping. Accurate payments, quick financing, and outstanding sales service, especially Anthony and Paul. Highly recommend this dealership!

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Google Mar 10, 2024

Asia Palmer was excellent with getting us what we needed. Appreciate all the work she did.

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Google Mar 9, 2024

I live 3 hours away. I made an inquiry online on a vehicle I liked. Philip got back to me very quickly and provided the price with all the discounts/taxes/fees (no hidden fees). I filled out a credit app online, got a quick approval, and the next day, I decided to come and purchase the truck I wanted. Philip and the team at Checkered Flag made the buying process swift and smooth. I'm very happy with my new car and would recommend this dealership to anyone looking for their new car. Thanks again to Philip and everyone at ...

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Google Mar 8, 2024

Phillip was a very kind sales person, it was a nice experience working with him. The truck is very nice and comfortable, he gave us a nice deal and he was very open about all the pricing and fees.

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DealerRater Mar 5, 2024

"ASIA PALMER" Very informative of all the vehicles available Super Communication Always Thank You 03Mar24

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Google Mar 4, 2024

My wife and I traveled to this Checkered flag location yesterday to purchase a new vehicle and from the very beginning our sales representative, Jalen, was amazing. He was very quick to greet me and answer any/all questions I had about the vehicle I was looking at. Jalen was able to get me the keys very quickly so that I could look over the vehicle and test drive it, and he made me feel comfortable enough to take my time doing so; no one at this dealership makes you feel rushed or pressured about anything, which is a very ...

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Google Mar 4, 2024

Asia Palmer is fantastic and knowledgeable. Thank you for the great stress free service!

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Google Mar 2, 2024

I am so pleased with the service I received. Asia was my car salesman and she was phenomenal. She was very patient and she paid attention to detail. She worked hard to try and find a car that met my needs. Although, my car was not at this dealership. I enjoyed the experience in working with her. She was very professional and knowledgeable. Whenever I am on the search for a car again. I will definitely return to Checkered Flag

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Google Mar 1, 2024

The ease of negotiations and simplicity of processing / purchasing made the sales process a pleasant experience. My sales representative Phillip Waters was superbly knowledgeable and generally a very pleasant person to do business with. Byron (Sales Leader) was also very knowledgeable and courteous. I had a very nice experience purchasing my vehicle from Checkered Flag.

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Google Mar 1, 2024

Asia was great

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Google Feb 28, 2024

Demetrius best salesman I ever had the pleasure to work with. Outstanding service!

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Google Feb 28, 2024

Demetrius was fantastic throughout the entire process. He helped make sure that I was able to get the best deal possible, and listened to what I needed.

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Google Feb 26, 2024

Asia was my salesperson and she was amazing from start to finish. I had many questions and she answered all of them thoroughly and made me feel confident in my purchase. She was patient as well as other team members at the dealership. I had to bring my children with me and they are very active kiddos. All of them staff there made us comfortable and they were very nice! Definitely recommend them to anyone in need of a nice used car or new!

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Google Feb 25, 2024

Wow! What service they have provided me! I bought a Renegade from them about 3 years ago - and from the Sales to the Service department they have just all been fantastic to deal with. Thus why I decided to go back to them to trade in my Renegade for my long-awaited dream car. I finally have my manual transmission back, after 9 months of waiting on my order - but it was so worth it!!! From start to finish of this order, the service has been above what I ever expected. They provided me with an order # where I could track ...

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Google Feb 23, 2024

Asia Palmer was seriously so thoughtful and helpful during the whole process. She answered all my questions and really cared about making sure I was both happy and satisfied with the car I would be leaving with. I am so grateful to have worked with her during this experience.

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Google Feb 20, 2024

Asia was very helpful making me understand the right pay range that I needed for my monthly payments and the price range I should be looking for before I make a final purchase

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Google Feb 20, 2024

Asia Palmer has help me a lot I recommend her she will find what you are looking for. 👍🏽

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Google Feb 19, 2024

Demetrius and Kayla were absolutely amazing. Total turnaround from a couple of years ago. I always dreaded coming to this dealership and now I have a new vehicle. Dom (Jordan baker) was great! Byron was awesome. What a great team! They went out of their way to make me feel comfortable and now I’ll be coming back for years! The new buildings look good! Just what the dealership needed!

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Google Feb 15, 2024

My salesman Dominic was amazing! Throughout the process of waiting for my special order jeep he always kept me updated & answered any questions I had. He also sent me a cool video of my Jeep once it arrived at the dealership! He also made the process of signing all the paperwork a quick and easy process!!

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Google Feb 14, 2024

Dominic was awesome! Kept us informed the whole time on our special order Jeep & checkout was a breeze!

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Google Feb 12, 2024

Good business, great customer service. Shout out to Asia for getting me approved 💯

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Google Feb 11, 2024

Great experience all around. There is no pressure to buy and answered all my questions.

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Google Feb 11, 2024

Demetrius provided me with excellent service. I told him I wanted a Toyota 4runner so he helped me find one at another CF and he went and got it for me from VB. I highly recommend him!

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Google Feb 8, 2024

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Google Feb 8, 2024

Very friendly and informative

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Google Feb 8, 2024

Kyla, our sales associate was very friendly and thorough, prompt in online response and made the sales process smooth.

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Google Feb 8, 2024

Demetrius made my 20yr old sons first car purchase experience a great one. Definitely recommend Demetrius for your next car purchase.

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Google Feb 7, 2024

Kyla was great!

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Google Feb 7, 2024

Worked with Kyla, she was super helpful and pleasant !!

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Google Feb 7, 2024

Kyla was awesome!!

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Google Feb 7, 2024

Kyla Power was very helpful and got me through the whole way.

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Google Feb 6, 2024

Glad to have bought a car with Demetrius. Was issue free and he answered all our questions ten times over and helped us make good choices with their options available. Even got us a better loan than the pre approved one we came with which was fantastic. Better service than any dealership we had been to in years.

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Google Feb 1, 2024

Demetrius was amazing service and was super friendly. I would recommend coming back?

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Google Feb 1, 2024

Demetrius and Kyla were amazing, very friendly. They helped us through out the whole process of buying a car definitely coming here if I am ever looking for another car!

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Google Jan 31, 2024

Demetrius McNeil was great very patient even with all the troubles and specifics that we wanted. Shoutout to Chris in finance for taking the extra time to make sure we had what we needed as well.

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Google Jan 28, 2024

Asia and Demetrius were awesome!!

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Google Jan 27, 2024

Asia was definitely a five star Checkered Flag representative! She answered all questions accurately and quickly. She walked us through the purchase of a new vehicle with efficiency and ease. We would recommend her to anyone!

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Google Jan 24, 2024

Easy and enjoyable buying experience thank to the no haggle. Dominic was great, thanks Checkered Flag!

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Google Jan 20, 2024

My wife and I worked with Asia at Checkered Flag CDJR and had a great experience. Very nice and extremely knowledgeable. We went to three other dealers before checkered flag had the worst experiences. Everyone tries to hide hidden fees in the car buying process but not checkered flag. Checkered flag the price you see is the price you get. 10/10

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Google Jan 19, 2024

Demetrius was very knowledgeable and was able to answer all my questions. He was very pleasant and sincere and I would recommend working with him to anyone buying a car.

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Google Jan 16, 2024

Helpful and responsive sales staff. Asia Palmer was quick and thorough with all of my information requests.

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Google Jan 15, 2024

Demetrius was perfect low pressure patient and with us. Would highly recommend compared to other dealers.

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Google Jan 14, 2024

I’ve been hunting for the perfect Grand Cherokee for six months, and Kyla Power made my dream come true! She was so patient and friendly, especially considering we had 2 young children. We could not have had a better product specialist!

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Google Jan 14, 2024

When i first walked in I was greeted immediately by the front desk. Demetruis was warm and welcoming. He explained everything my mother and I had questions about, great conversation, he also is a great person to put a smile on your face. He made my first car buying experience wonderful compared to my last. He was patient and worked with me to find the right vehicle for me. I am very grateful to have him as my car salesman. 🙂

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Google Jan 14, 2024

we had a very good experience here, they are good to work with! demetrius and tatiana were very nice and helpful!

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Google Jan 13, 2024

Kyla Powers was wonderful in assisting our family’s purchase of our 2021 Grand Cherokee, she was patient with us and our children, and even had legos on hand to occupy our 6 year old! This was a 12/10 sales experience, I will be recommending her and Checkered Flag CJD to anyone I can.

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Google Jan 13, 2024

Demetrius McNeill was an amazing salesman and it was a pleasure buying my Tacoma with his able help. He made the process easy and was very helpful in every aspect of the vehicle purchase! I would gladly recommend him to anyone.

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Google Jan 13, 2024

Absolutely the BEST customer service I have had in years! Highly recommend asking for Asia. She went well above and beyond for me. Over a span of a week she kept in touch on a daily basis, sending me all sorts of options until we agreed on one. Asia I would like to personally thank you for all you did. The wife is jealous of the new ride and now she wants one lol.. next purchase will most definitely be with you.

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Google Jan 12, 2024

Asia was very knowledgeable on helping us with what we needed.

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Google Jan 12, 2024

Demetrius McNeill, we appreciate your assistance. You made our first Chevy purchase enjoyable, keeping us entertained and the process less dull. We'll return when a Lexus appears on your lot!

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Google Jan 12, 2024

Great service! Love the atmosphere. Thank you, Demetrius. See you next time.

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Google Jan 12, 2024

I worked with salesman Demetrius McNeil. Amazing customer service and the process of buy the car was very quick and smooth. Rate 10/10

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Google Jan 11, 2024

Every staff member we encountered was pleasant and easy to converse with. Even those not involved with our sale. My husband and I both went for very different purposes (he bought a new Jeep Wrangler and I had the Auto Armor package applied to my Renegade that had been purchased elsewhere, unfortunately). Everyone we had interacted with remembered us every time we came back in for whatever reason and made it pleasant to be there. Dominic explained all aspects of everything we were doing to us and either had answers or quickly got answers to all of our questions. The ...

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Google Jan 10, 2024

Asis reached out to me online at first giving me all the details I needed for me to travel to Newport News, VA to see the car. She went out of her way working with the other departments to insure that my needs were taken care of. World class service by all means. I would work with her again.

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Google Jan 9, 2024

Asia was professional and not pushy. Thank you

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Google Jan 8, 2024

Kyla Power and Asia Palmer are an awesome team. They made the car buying experience enjoyable!

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Google Jan 7, 2024

Fantastic experience buying a new vehicle. Kyla P. Was super knowledgeable and had me comfortably behind the wheel of my new Jeep before I knew it!

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Google Jan 6, 2024

Kyla Power was exceptional, made my car buying experience as easy as possible and was quite polite, thank you!

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Google Jan 1, 2024

Purchased 3 vehicles in the last 10 months, this was the best transaction in years! No pressure, relaxing and efficient purchase. Anthony was fantastic and very professional and easy going- very personable. They shopped my interest rate and beat it- saving me money. Highly recommend and will be back for sure.

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Google Jan 1, 2024

Demetrius McNeill was outstanding. Very personable and knowledgeable. He made our experience worthwhile.

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Google Dec 31, 2023

Great experience. Demetrius did a great job and was sure to answer all my questions. Highly recommend and would purchase from again

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Google Dec 31, 2023

Demetrius was great! Quick and professional. Would recommend watching this dealership.

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Google Dec 31, 2023

Dominic Bennett was wonderful. He asked the right questions to put us in the correct vehicle. He was patient and very knowledgeable. Come to Checkered Flag to get the best customer service from the best team in Tidewater. The fastest and most efficient car buying experience. Dominic and the sales team were great. Professional, knowledgeable, fast and very friendly.

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Google Dec 30, 2023

It was a great buying experience. Asia Palmer (sales) was awesome, very helpful, Asia has a great personality and attitude.

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Google Dec 29, 2023

Asia Palmer was my sales associate for a used pick up. She took care of everything and answered all of my questions.

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Google Dec 29, 2023

Kyla was great! She was knowledgeable and very cheery and created no sense of pressure which led to a great experience. Would highly recommend her to others!

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Google Dec 28, 2023

Demetrius did us right. Very polite, thoughtful, attentive. The facility was huge, clean and welcoming! Looking for a car, come here.

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Google Dec 27, 2023

I am very satisfied with my experience here with Demetrius. He made buying a new car simple & easy. He answered all my questions & explained everything very well. I definitely recommend this dealership to anyone looking!

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Google Dec 23, 2023

I had the pleasure of work with Demetrius on my new vehicle purchase. Great customer service all around. He answered every question I had and he also explained everything in great detail. I really enjoyed this car buy experience. I would recommend to everyone to shop at checkered flag for their next vehicle purchase.

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Google Dec 23, 2023

I found exactly the deal I was looking for, Thanks Kyla!

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Google Dec 19, 2023

I had an AMAZING experience with Mr. Anthony Wallace & Ms. Kyla Power, they did an awesome job and got me into one of my dream cars. ❤️ Thanks a ton, family!!!

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Google Dec 18, 2023

Kyla was a very professional, well informed salesperson and I greatly enjoyed my buying experience with her! Not a fan of the Checkered Flag no haggle policy but they did try to accommodate me to a small degree. Good experience in general.

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Google Dec 17, 2023

Anthony Blackwell was an amazing representative. I did not feel like I was pressured to buy. I love my new car.

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Google Dec 16, 2023

A professional well stocked dealership with knowledgeable personnel. Made the purchase of my new Ram go very smoothly! Thank you Phil Waters.


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